Digitalization of public services in Moldova in the COVID-19 era

As self-isolation restrictions have been relaxed, we should rethink the design of public spaces to ensure that areas which are likely to have high footfall are safe for the public.The COVID-19 era will call the Governments to utilize of all available data – both conventional (administrative and statistical data) and/or alternative (big data, thick data, citizen-generated data of other organizations) – to better understand the uncertainties and trends posed by the pandemic. Due to the high speed at which COVID-19 has evolved, and the lag time between data collection and integration of these data into policy design, some datasets will lose their value, while others can be misleading, leading to mistaken conclusions and policy options. During the pandemic, some Governments applied dynamic data responses to track the spread of COVID-19 and measure the economic and social impacts.

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